Read by Security Assistant
Hello,
This month, we want to talk about something that’s becoming one of the most common scams targeting seniors today: Tech Support Scams.
If you’ve ever received a phone call, pop-up message, or email claiming “Your computer has a serious problem”, this is for you.
🚨 What Is a Tech Support Scam?
A tech support scam happens when someone pretends to be from a well-known company like Microsoft, Apple, or your internet provider and tells you there’s an urgent problem with your device.
They may:
- Call you unexpectedly
- Show a scary pop-up warning on your computer
- Ask you to download software or give them remote access
- Pressure you to pay immediately to “fix” the issue
Legitimate companies do not contact you this way.
⚠️ Warning Signs to Watch For
- Urgent language like “Act now” or “Your data will be lost”
- Requests for payment using gift cards, wire transfers, or crypto
- Asking for passwords or remote access
- Telling you not to talk to anyone else about the issue
If something feels rushed or frightening, pause. That’s exactly what scammers want to prevent you from doing.
🛡️ How the Security Assistant Helps
At the top of this page, you’ll see a link to Security Assistant.
Security Assistant is designed to help you:
- Check whether a message, call, or pop-up is a scam
- Get clear, calm guidance before you click, pay, or respond
- Ask questions safely — without pressure or judgment
If you’re ever unsure, use Security Assistant first. It’s there to help you think things through before taking action.
✅ What To Do If You’re Contacted
- Do not click links or download anything
- Do not give access to your computer
- Do not send money or gift cards
- Close the message or hang up
- Use Security Assistant to get safe guidance
❤️ One Last Thing
Scammers rely on fear and embarrassment. There is nothing wrong with asking for help. In fact, asking first is the safest thing you can do. Please consider sharing this newsletter with a friend or family member — it could prevent someone from becoming a victim.
Security for Seniors Club Virtual Meeting
Join us for our first Monthly Virtual Zoom Meeting the last Thursday of each month at 1:00 PM. This month meeting will be on January 29th.
Staying One Step Ahead:
Modern Scams and How to Avoid Them
You don’t have to figure this out alone. Join the Free Security for Seniors Club and be part of a community focused on staying safe and informed online. Once you join you will receive a zoom invite for the meeting.
Stay safe,
Henry